💼 Full-Time Position

Senior Director, Student Experience

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Hatch Asia
📍 kuala lumpur, kuala lumpur, Malaysia
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Location
kuala lumpur, Malaysia
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Posted
June 08, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

“Unifying Purpose, Shaping Careers” – We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

Hatch Asia has been appointed as the preferred executive search partner to lead the search for a Senior Director, Student Experience for a prominent higher education institution in Southeast Asia.

This is a strategic leadership role reporting to the Chief Operating Officer, with enterprise responsibility for designing and governing a coherent, student-centered experience across the full student lifecycle.

The Challenges

  • Transform fragmented student services into a deliberately designed, end-to-end student experience system
  • Establish clear governance, service standards, and accountability across decentralised student-facing functions
  • Embed data, journey mapping, and...