Job Description
The Opportunity
We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society. Our Group Benefits team leads through service excellence and innovative technology and products, working collaboratively to deliver solutions that meet client business needs. This role establishes a dedicated internal Senior Disability Consultant within Group Disability Claims, embedding communication excellence, vocational career transition support and mental health expertise directly into the claims model.
How you will create impact
- Coach Case Managers and leaders on return‑to‑work focused communication (plans, target dates, goal‑based conversations).
- Build consistency in change‑of‑definition planning and timelines across complex claims.
- Conduct regular 1:1 partnership with claims leadership and supervisors to advise and align on claim strategy, department standards, capability developmen...