💼 Full-Time Position

Senior Escalations Architect – Cloud & Apps

🏢
BENTLEY SYSTEMS, INC.
📍 estado de méxico, estado de méxico, Mexico
📍
Location
estado de méxico, Mexico
📅
Posted
May 22, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

BENTLEY SYSTEMS, INC. is seeking a Principal Technical Support Engineer in Mexico, responsible for leading high-severity customer escalations. The ideal candidate will have over 10 years of experience in technical support, strong expertise in Azure cloud architecture, and exceptional communication skills. This role involves providing technical authority in escalations, partnering with Escalation Managers, and an opportunity to mentor younger engineers, ensuring a smooth resolution for complex technical issues.
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