💼 Full-Time Position

Senior Executive, Enterprise & Ecosystem (Customer Service)

🏢
IPOS International
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Senior Executive, Enterprise & Ecosystem (Customer Service)

About the Role

Join a dynamic team of officers that helps the IPOS Group understand and engage its customers and stakeholders in a timely and pro‑active manner. The Enterprise & Ecosystem Department (E&E) does this through various platforms, programmes, and activities for the innovation community.

Key Responsibilities
  • Be a part of the service delivery team which plans, promotes, and executes quality service delivery to enhance customer experience at IPOS Group;
  • Review customer service processes to ensure they meet evolving needs;
  • Work with stakeholders, use technology for resolutions and implement initiatives to improve service experience and customer satisfaction;
  • Develop and administer enterprise assistance programmes;
  • Support engagement efforts with our key business stakeholders in areas including marketing programmes aimed a...