Job Description
Main Duties and Responsibilities
- Manage alumni communications: Respond to alumni queries with care, professionalism, and a solutions-oriented mindset across multiple channels.
- Data and database management: Maintain the alumni database to strengthen outreach and engagement efforts.
- Develop strong alumni network and lead in planning and executing local and overseas engagement activities.
- Digital and social media engagement: Support online engagement by managing alumni updates on social media and the corporate website.
- Spotlight achievements: Feature alumni success stories to celebrate accomplishments and inspire the wider community.
- Track impact and report: Monitor engagement outcomes, prepare insightful reports, and benchmark against best practices.
- Enhance alumni initiatives: Continuously improve alumni programmes based on feedback, surveys, focus groups, and innovative ideas.
- Collaborate for opportu...