Job Description
Job Responsibilities:
- Identify and develop potential market segments and players to achieve acquisition and retention targets
- Maintain and strengthen guest relationships via telemarketing and organization of in-house activities
- Keep abreast of all in-house programs, promotions and events to provide accurate and up-to-date information to guests
- Hosting of guests, understanding, and attending to their needs, and gathering feedback to ensure hospitality and service excellence
- Management of credit lines and collection
- Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards
- Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
- Degree / Diploma in Business or related field with proficiency in Microsoft Office applications