💼 Full-Time Position

Senior Executive ITSM

🏢
Prudential Services Asia
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
May 31, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Purpose

  • Involve in projects related to regional IT Service Management system in line with company goals & objectives.
  • Performs CI/CD administrator role within Atlassian platform.
  • Analyses process gaps and introduces process improvements within Atlassian.
  • Coordinate CI/CD related activities within the team to ensure timely closure of tickets assigned.
  • Works independently to complete assigned tasks.
  • Works closely with internal and external stakeholders to discuss system challenges and propose creative solutions.
  • Builds and manages relationships between internal and external stakeholders.

Job Responsibilities

  • Responsible for delivery of Atlassian related projects within the agreed KPIs.
  • Execute and deliver tasks within the agreed timeframe, with minimum supervision.
  • Ensure timely closure of all CI/CD related tickets with minimum/zero escalations.
  • ...