💼 Full-Time Position

Senior Executive, Professional Customer Operations

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DHL Global Forwarding (Malaysia) Sdn. Bhd.
📍 Bayan Lepas, Penang, Malaysia
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Location
Bayan Lepas, Malaysia
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Posted
June 04, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Tasks

  • Implement customer operations plans and processes to deliver efficient logistics processes
  • Deliver, manage and update complex and large orders received via the system including special and non-assigned orders
  • Implement flow of goods and information across a customer’s global supply chain and provide resolution for complex order/ delivery issues
  • Provide proactive support to sales team and respond to operations related requests such as quotation, exception deal management, historical account overview, billing correctio...