Job Description
POSITION SUMMARY:
The Senior Field Application Scientist, Protein XI (FAS) will play a critical role in supporting the launch and ongoing success of a new, cutting-edge proteomic technology platform. This individual will serve as a scientific expert for customers and internal teams, combining deep knowledge of immunoassays and next-generation sequencing (NGS). The Senior FAS, Protein XI will provide advanced technical support, engage in hands-on method development during an initial rotation at MSD headquarters, and mentor junior members of the Field Applications team. The role also involves creating high quality customer-facing content, including training materials, workflows, and best-practice guides and will help establish field processes, support playbooks, escalation paths, and training standards.
DUTIES AND RESPONSIBILITIES:
Customer Support
• Serve as the primary technical expert for customers using the new proteomic platform, providing pr...