Job Description
About Your Role
As a full‑stack engineer, you will join the team that owns the Cresta Opera: the no‑code application that enables customers to create policies to intelligently analyze conversations and provide actions to contact center agents.
What You'll Do
- Work with the product manager to define and detail the product requirements
- Define software architecture and design matching the requirements
- Write and push high‑quality code efficiently for both the frontend and backend
- Apply synchronous and asynchronous design patterns
- Scale distributed applications
- Apply ML as a major differentiator for the product (you do not need to be an ML engineer yourself)
- Identify and leverage opportunities to improve general engineering productivity
- Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
- Develop multi‑tier scalable, high‑volume perfo...