💼 Full-Time Position

Senior FX/CFD Customer Success & Escalation Lead

🏢
OX Human Resources Consultancies
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 16, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

OX Human Resources Consultancies is seeking an experienced Senior Customer Service representative to address complex client issues and enhance operational workflows. This role requires collaboration with various departments to resolve trading incidents and improve service processes.

The ideal candidate should possess over 4 years of experience in the Forex/financial services industry, fluently communicate in English and Mandarin, and be adaptable to a 24/7 shift rotation.

#J-18808-Ljbffr