Job Description
Job Description
We are looking for a Senior Genesys Cloud PS Consultant to join our team. This role involves working on innovative solutions and implementing advanced technologies aimed at enhancing user experiences. The ideal candidate will have extensive experience with Genesys Cloud, along with a deep understanding of multi-channel contact center solutions
Responsibilities:
- Act as the primary technical point of contact, providing high-quality consultancy on Genesys solutions to both customers and internal business teams.
- Design and deliver advanced end-to-end technical solutions for Genesys Cloud delivery projects, including conducting technical workshops, capturing technical requirements, and authoring and obtaining sign-off for technical design specifications.
- Perform in-depth analysis, combining complex technical and business challenges to derive effective solutions.
- Ta...