Job Description
Senior IT Support Specialist
We are seeking an experienced Senior IT Support Specialist to join our global MRO client. This role is responsible for providing advanced technical support, maintaining IT systems, and ensuring smooth day-to-day operations for end users.
Responsibilities- Provide advanced technical support for PCs, industrial PCs, printers, phones, and other IT equipment.
- Diagnose and resolve hardware, software, and network-related issues.
- Install, configure, maintain, and update operating systems and standard applications.
- Monitor system performance and support system availability and security.
- Maintain IT documentation, procedures, and compliance requirements.
- Support local and regional IT projects as required.
- Collaborate with internal teams to ensure effective IT service delivery.
- Respond to user requests and provide high-quality customer support.