💼 Full-Time Position

Senior IT Business Analyst (Insurance Operations & Customer Administration System)

🏢
Manulife
📍 Hong Kong, Hong Kong, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 20, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Senior IT Business Analyst (Insurance Operations & Customer Administration System)**

We are seeking a **Senior Insurance Business Analyst** to support our ongoing transformation initiatives by **driving upstream quality, strengthening Journey Based Testing (JBT), and owning Customer Administration System (CAS) functional analysis.**

This role sits within the transformation organization and plays a critical role in improving **requirements quality, functional test effectiveness, and overall QA maturity.** The successful candidate will act as the **primary CAS Business Analyst** , with strong insurance domain and technical understanding.

**Position Responsibilities:**

+ Lead **end‑to‑end business analysis** across insurance transformation initiatives
+ Produce **clear, testable, and high‑quality requirements** (BRDs, functional specs, user stories, acceptance criteria)
+ Act as **primary BA for the Customer Administration System (CAS...