Job Description
**Description**
The Senior IT Infrastructure Manager leads end-to-end delivery of infrastructure operations supporting the SEC ISS2 contract and SEC OIT mission objectives. This role is accountable for reliable, secure operations across enterprise server, storage, messaging, and remote access services in hybrid on-premises and cloud environments. The manager oversees Tier 2 and Tier 3 support, incident response, and root-cause-driven service restoration in alignment with operational performance requirements. The position drives risk management, governance, and continuous service improvement to sustain availability, resilience, and user productivity.
**PRIMARY RESPONSIBILITIES**
**Infrastructure Service Delivery Leadership**
- Lead service delivery for all IT infrastructure operations, including server and storage management, messaging support, and remote access services.
- Direct operations across data center, cloud, and remote environments ...
The Senior IT Infrastructure Manager leads end-to-end delivery of infrastructure operations supporting the SEC ISS2 contract and SEC OIT mission objectives. This role is accountable for reliable, secure operations across enterprise server, storage, messaging, and remote access services in hybrid on-premises and cloud environments. The manager oversees Tier 2 and Tier 3 support, incident response, and root-cause-driven service restoration in alignment with operational performance requirements. The position drives risk management, governance, and continuous service improvement to sustain availability, resilience, and user productivity.
**PRIMARY RESPONSIBILITIES**
**Infrastructure Service Delivery Leadership**
- Lead service delivery for all IT infrastructure operations, including server and storage management, messaging support, and remote access services.
- Direct operations across data center, cloud, and remote environments ...