Job Description
Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.
Riverty. Reassuringly Boring.
We are looking for
Senior IT Service Expert (Tenant) (m/f/d) (unlimited, full-time)
flexible working conditions available. Join our team at our location in Berlin, Baden-Baden, and Verl.
Key Responsibilities:
Leading and driving service excellence across incident management, access control, stakeholder engagement, and continuous process improvement.Ensuring high-quality service delivery by maintaining structured documentation and supporting strategic initiatives across the tenant environment.Optimizing IT service processes, maintain a structured CMDB, and analyze service metrics to drive continuous improvement.Acting as the primary contact for stakeholders regarding service performance, ensuring a...