💼 Full-Time Position

Senior IT Services Manager (m/f/d)

🏢
Raisin
📍 Berlin, Berlin, Germany
📍
Location
Berlin, Germany
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Your Responsibilities

Vendor & Outsourcing Management
  • Monitor and manage ICT service providers and outsourcing arrangements (including secondary assets).
  • Maintain and update the contract, SLA, and KPI catalogues; track performance and drive service improvement actions.
  • Conduct vendor risk assessments in line with MaRisk and DORA requirements.
  • Ensure ICT vendors hold and maintain valid certifications (ISO, SOC 2, or equivalent).
  • Support and coordinate the sub-outsourcing notification process for intra-group and other third party services.

  • Risk, Compliance & Audit Readiness
  • Implement second and third line of defence finding remediations related to risk analysis, business continuity, and governance maturity.
  • Consolidate performance, incident, and compliance reports; escalate issues and coordinate remediation.
  • Maintain accurate and complete documentation to ensure ongoing audit readiness.
  • Collaborat...