💼 Full-Time Position

Senior IT/OT Support Engineer

🏢
Puma Energy
📍 Johannesburg, Gauteng, South Africa
📍
Location
Johannesburg, South Africa
📅
Posted
June 24, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

As an In-country IT Support Specialist, you will play a crucial role in ensuring the efficient operation of our organization's IT systems within your designated locations. You will provide technical support to employees, resolve IT-related issues, be the escalation point for OT queries, and collaborate with the global IT team to maintain a stable and secure IT environment. Act as in-country single point of accountability for all IT projects to be deployed into your Locations.

Key Responsibilities:

User Support:

  • Provide first-level technical support to end-users, addressing hardware, software, and network-related issues.
  • Respond promptly to IT support requests via email, phone, or in-person, ensuring timely issue resolution.
  • Assist employees with computer setup, software installation, and troubleshooting.

    • Hardware and Software Maintenance:

  • Conduct regular maintenance, upgrades, and repairs of computer hardware and ...