Job Description
If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.
As a **Senior Lead Architect** at **JPMorganChase** within the **Consumer & Community banking,** you will play a pivotal role in modernizing our **contact center platform** by migrating from on-premises solutions to **Amazon Connect** . You will leverage your expertise in AWS, telephony, and networking to deliver high-quality architecture solutions, influence product design and drive operational excellence. Your work will directly impact customer experience and business outcomes, while collaborating with diverse teams and stakeholders.
**Job responsibilities**
+ Represent technical governance bodies for contact center modernization
+ Provide feedback and propose improvements to architecture governance practices
+ Abilit...
As a **Senior Lead Architect** at **JPMorganChase** within the **Consumer & Community banking,** you will play a pivotal role in modernizing our **contact center platform** by migrating from on-premises solutions to **Amazon Connect** . You will leverage your expertise in AWS, telephony, and networking to deliver high-quality architecture solutions, influence product design and drive operational excellence. Your work will directly impact customer experience and business outcomes, while collaborating with diverse teams and stakeholders.
**Job responsibilities**
+ Represent technical governance bodies for contact center modernization
+ Provide feedback and propose improvements to architecture governance practices
+ Abilit...