Job Description
Description
We are looking for a Sr Lead VOIP Engineer to lead the architecture and technical direction of our next- gen voice infrastructure. You’llbe responsible for building carrier- grade systems with high availability, low latency, and global scalability — powering mission-critical voice communication in our CCaaS platform. This is a hands-on leadership role where you will influence architecture, establish best practices, and work cross-functionally across Engineering, DevOps, Product, and QA teams.
What You’ll Do
Design and implement VOIP (signaling and media) infrastructure using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine
Architect session border controllers (SBC), NAT traversal, load balancing, and failover strategies
Define standards for call routing and audio quality optimization (codecs, jieer, etc.)
Lead initiatives for scalability, observab...