Senior Learning Experience Manager (Tijuana)

Job Summary
Senior Learning Experience Manager responsible for designing and overseeing training programs across all campaigns and roles at TaskUs.
Responsibilities
Manage the initiation, development, and implementation of the TaskUs training department's site-wide initiatives;
Drive campaign-specific training programs for Team Leaders and Teammates;
Create and maintain any necessary materials related to maximizing campaign task mastery and personal development;
Pioneer all campaign-specific training needs and programs in the organization;
Execute TL and TM development training, which includes detailed curriculum, training, and evaluation;
Maintain all relevant training materials and documents for all levels for trainees, from new Teammates to tenured Team Leaders;
Ensure that all training provided is aligned with the specific campaign and TaskUs' broader business objectives;
Explore proactively the specific needs of every department and campa...