Senior Luxury Support Specialist

A global hospitality brand is seeking a Senior Specialist, Premium Support in Singapore. The role involves delivering exceptional customer support, managing complex cases, and engaging with key stakeholders. Ideal candidates will have 5+ years of experience in customer services, preferably in hospitality. A flexible schedule may be required, including weekends and holidays. Proficiency in English and Mandarin is essential, along with strong communication skills and problem-solving abilities.
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