💼 Full-Time Position

Senior Major Incident Officer

🏢
Scotiabank
📍 Toronto, ON, Canada
📍
Location
Toronto, Canada
📅
Posted
June 03, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Senior Major Incident Officer

Requisition ID: 259246

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**The team:**

Scotiabank’s Global Technology Services (GTS) - Major Incident Office (MIO) is responsible for handling any significant business and brand impacting incidents globally. We collaborate with business & technology stakeholders along key subject matter experts to mitigate/avoid critical outages. Team is accountable for implementation of industry best practices at enterprise level to bring consistent execution of process.

**The role:**

You’ll be responsible for driving the recovery of major incidents, managing business and IT stakeholder’s communication, will work with Subject Matter Experts to identify ongoing risk’s and devise a plan to mitigate those risks. While this is not a shift-based role, you are required to be available 24x7 to handle any major outages during ...