💼 Full-Time Position

Senior Manager, AI-Driven Workforce Management

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Boldrimpact
📍 cape town, city of cape town metropolitan municipality, South-Africa
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Location
cape town, South-Africa
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Posted
June 23, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we’ll always find EMPATHY


WHAT IS YOUR ROLE


As a Manager, Workforce Management, you will lead the Workforce team within a 24/7 BPO environment supporting email and chat o...