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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Role Summary
- Lead and manage a team responsible for administering accounts receivable for self-pay accounts.
- Provide guidance and ensure timely follow-up on collections to minimize the risk of bad debts.
- Address inquiries effectively and support the team with clear direction to achieve KPIs.
- Ensure all invoices and supporting documentation are accurately prepared and delivered to customers or patients on time.
- Oversee and ensure proper reconciliation of bank statements and payment platforms, including Flywire, iPay88, and other payment methods.
Job Responsibilities
- Plan, organize, and motivate the team to actively follow-up on all outstanding debts reflected in the Ageing Report.
- Ensure the team maintains accurate, up-to-date, and systematic records (both manual and electronic) of weekly and monthly collection activities for management review.
- Identify and escalate potentia...