Job Description
The Senior Manager for Clinical Operations (USRN) is responsible for leading and managing clinical and healthcare business process management teams, with direct oversight of Utilization Management (UM), Case Management, and Medication Therapy Management (MTM) functions. This role sets team direction, ensures operational effectiveness, and drives execution of departmental priorities to meet business and clinical objectives.
The Manager is accountable for professional employees and/or supervisors and may oversee the work of other supervisors. The scope of impact is primarily at the local level, with decisions affecting multiple employee groups and internal or external customers.
Key Responsibilities
People Leadership & Team Management
- Manage and be accountable for the performance of professional staff and/or supervisors.
- Lead teams of approximately 50 FTEs, ensuring productivity, engagement, and quality outcomes.
- Se...