Job Description
Candidates for this position are preferred to be based in Bangalore, India and will be expected to comply with their team's hybrid work schedule requirements.
As the IT Service Desk Senior Manager, you will be the driving force behind ensuring our employees receive exceptional technical assistance in a dynamic and fast-paced environment. We are looking for an enthusiastic and motivating team leader who has a proven track record of providing excellent team leadership and customer service skills and thrives on providing high-quality support. Your primary goal will be to maintain a high bar and by ensuring consistent and top-notch technical support while fostering the growth and development of the help desk team.
What You’ll Do
+ Manage and motivate a team of 14 to 15 tier 1 and tier 2 Bengaluru-based IT Support Technicians, who provides 24/7 support coverage and handle various channels of communication such as incident tickets, ...
As the IT Service Desk Senior Manager, you will be the driving force behind ensuring our employees receive exceptional technical assistance in a dynamic and fast-paced environment. We are looking for an enthusiastic and motivating team leader who has a proven track record of providing excellent team leadership and customer service skills and thrives on providing high-quality support. Your primary goal will be to maintain a high bar and by ensuring consistent and top-notch technical support while fostering the growth and development of the help desk team.
What You’ll Do
+ Manage and motivate a team of 14 to 15 tier 1 and tier 2 Bengaluru-based IT Support Technicians, who provides 24/7 support coverage and handle various channels of communication such as incident tickets, ...