Job Description
As the Senior Manager, Lifecycle Marketing & Customer Advocacy, you will drive Sage's customer advocacy strategy and programs across North America, transforming customer advocacy into a scalable engine for brand growth, market credibility, and pipeline generation.
This role sits at the intersection of customer marketing and new customer acquisition, responsible for leveraging the voice of our customers to strengthen our brand, accelerate demand generation, and influence revenue growth. You will own and evolve Sage's advocacy ecosystem, including customer references, reviews, referrals, customer stories, executive engagement programs, and advocacy events.
As Sage's customer advocacy subject matter expert, you'll join our North America Customer Marketing team of 14, reporting to our Senior Director of Customer Marketing, you'll lead a high-performing team of 3 direct reports, helping to shape customer journey strategy while ensuring customer voices are embedded across m...
This role sits at the intersection of customer marketing and new customer acquisition, responsible for leveraging the voice of our customers to strengthen our brand, accelerate demand generation, and influence revenue growth. You will own and evolve Sage's advocacy ecosystem, including customer references, reviews, referrals, customer stories, executive engagement programs, and advocacy events.
As Sage's customer advocacy subject matter expert, you'll join our North America Customer Marketing team of 14, reporting to our Senior Director of Customer Marketing, you'll lead a high-performing team of 3 direct reports, helping to shape customer journey strategy while ensuring customer voices are embedded across m...