Job Description
Role summary
The Senior Manager – Microsoft 365 is accountable for the secure, compliant, cost-effective, and user-centric operation and continuous improvement of IFS’s Microsoft 365 collaboration and productivity platform. The role requires deep, hands-on Microsoft 365 knowledge (architecture, service capabilities and limits, tenant governance, and operational troubleshooting) and leads day-to-day service ownership across core workloads (e.g., Exchange Online, Teams, SharePoint/OneDrive). It has a strong focus on Microsoft licensing governance and optimization, and on Microsoft Purview capabilities for information protection, data lifecycle/records management, eDiscovery, and compliance reporting. Working closely with Security, Data Governance, Procurement/Finance, and IT Operations, this leader ensures the platform is reliable and audit-ready while enabling business productivity at global scale.
Scope of responsibility
In scope