Job Description
Elevate operational efficiency as a Senior Manager for Renewal Operations at Salesforce. This role focuses on optimizing renewal processes while driving impactful, data‑oriented solutions. Salesforce is looking for a strategic leader with at least 8 years in renewals or sales operations.
Key Responsibilities
- Lead maintenance of renewals data and operational workflows
- Manage internal queues for effective issue triage and resolution
- Drive decisions on key escalations impacting renewals
- Identify process gaps and implement scalable solutions
- Champion data quality initiatives for accurate information access
Requirements
- 8+ years in Renewals or Sales Operations
- Solid knowledge of SQL, SOQL, and Python
- Expertise in CRM platforms and renewal processes
- Excellent communication and interpersonal skills
- Bachelor’s degree or equivalent relevant experience
Beco...