💼 Full-Time Position

Senior Manager, Operation Exellence

🏢
HKT
📍 Hong Kong, Hong Kong, Hong Kong
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Location
Hong Kong, Hong Kong
📅
Posted
June 24, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are seeking a highly driven and strategic leader to spearhead our Automation, AI, and Operational Excellence (AAIOE) initiatives. This role combines internal transformation leadership with external product development, focusing on building scalable AI solutions tailored for SME clients. The ideal candidate will operate at a managerial level in terms of ownership, vision, and execution.


Key Responsibilities


1. Internal Transformation (AAIOE Leadership)

  • Lead end-to-end design and execution of automation and AI initiatives to improve operational efficiency, cost structure, and scalability

  • Identify high-impact use cases across business units (e.g. finance, marketing, operations, customer service) and prioritize implementation roadmap

  • Build and institutionalize frameworks for process optimization, automation governance, and AI adoption

  • Collaborate with business stakeholders to redesign workflows using AI, RPA, and data-dr...