Job Description
**Position Summary...**
The Senior Manager, Seller Performance Operations supports the Marketplace organization by overseeing day-to-day operational execution across key seller performance workflows. Reporting to the Director, Risk and Seller Performance Operations, this role leads a team responsible for delivering high-quality, compliant, and efficient operational outcomes that protect customers, strengthen seller accountability, and enable the Walmart Marketplace to scale. The Senior Manager drives operational performance, guides front-line leaders, and contributes to scaling processes, tools, and quality standards for a rapidly growing business.
**What you'll do...**
**Operational Leadership & Execution**
+ Lead a team of supervisors/team leaders and their associates who handle inbound and outbound interactions related to seller performance issues, policy actions, and seller performance escalations.
+ Ensure timely, accurate, and empathetic support that ...
The Senior Manager, Seller Performance Operations supports the Marketplace organization by overseeing day-to-day operational execution across key seller performance workflows. Reporting to the Director, Risk and Seller Performance Operations, this role leads a team responsible for delivering high-quality, compliant, and efficient operational outcomes that protect customers, strengthen seller accountability, and enable the Walmart Marketplace to scale. The Senior Manager drives operational performance, guides front-line leaders, and contributes to scaling processes, tools, and quality standards for a rapidly growing business.
**What you'll do...**
**Operational Leadership & Execution**
+ Lead a team of supervisors/team leaders and their associates who handle inbound and outbound interactions related to seller performance issues, policy actions, and seller performance escalations.
+ Ensure timely, accurate, and empathetic support that ...