💼 Full-Time Position

Senior Manager, Policy Administration Services

🏢
Sun Life
📍 Hong Kong, Kowloon, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 17, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

:

Responsibilities

  • Oversee daily operation of policy administration to maintain service level with accuracy and uplift client experience
  • Identify and implement system and service enhancement for process streamlining
  • Provide training and coaching to subordinates to cope with business and market changes with updated procedures and documentation
  • Lead and drive team to adapt changes with flexibility and competence
  • Support ad-hoc project when required
     
  • Requirements

  • University graduate or above
  • LOMA / FLMI holder
  • Possess at least 8 years of solid policy administration experience in life insurance industry
  • Proficient knowledge in insurance products, process and regulatory requirements (e.g. AML, FATCA, CRS)
  • Strong transformation mindset with demonstrated experience in process re-engineering, digital / insure tech adoption, or automation initiatives
  • Proven ab...