Job Description
Work Flexibility: HybridSenior Manager, ProCare Services – UKI & Northern EuropeShape and lead a high-impact technical service organisation across UKI and Northern Europe, transforming service into a driver of commercial success and customer loyalty. This role blends operational leadership with strong commercial influence, partnering across teams to deliver measurable growth, improve customer outcomes, and build a scalable, high-performing service model in a complex, cross-cultural environment.What you will doDrive service contract revenue growth and renewal rates Partner with business unit leaders and cross-functional stakeholders (Sales, Customer Experience, Quality, Legal, Supply Chain) to deliver aligned commercial and service outcomes Lead field service and workshop operations across UK&I and Northern Europe, ensuring high performance across turnaround time, service levels, and loan equipment availability Manage regional service structure ...