💼 Full-Time Position

Senior Manager, Salesforce CRM & Digital Engagement

🏢
Royal Bank of Canada
📍 mississauga, peel region, Canada
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Location
mississauga, Canada
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Posted
June 27, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Senior Manager, Salesforce CRM & Digital Engagement responsible for architecting and executing sophisticated multi‑channel communication strategies, leveraging Salesforce and integrated communication tools to design personalized, event‑driven customer journeys that drive engagement and build lasting relationships.

What is the Opportunity

You'll architect and execute sophisticated, multi‑channel communication strategies that reach our clients through moments that matter—mobile push notifications, in‑app messages, SMS, and emerging digital channels. This is a highly technical role where you'll leverage Salesforce and integrated communication tools to design personalized, event‑driven customer journeys that drive engagement and build lasting relationships.

As our Senior Manager, Salesforce CRM & Digital Engagement you're the technical architect who transforms customer data into timely, relevant experiences. You'll work at the inter...