💼 Full-Time Position

Senior Manager, Service Excellence & Process Improvement

🏢
Sutherland Global
📍 taguig, metro manila, Philippines
📍
Location
taguig, Philippines
📅
Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A leading global process improvement firm is seeking a Manager/Senior Manager for Service Excellence. The successful candidate will lead Lean Six Sigma initiatives to enhance operational efficiency and customer experience. With a minimum of 8 years in service excellence and a Black Belt certification, this role encompasses project management and stakeholder collaboration across functions. Located in Metro Manila, this position offers an opportunity to drive impactful change and foster a culture of continuous improvement.
#J-18808-Ljbffr