💼 Full-Time Position

Senior Manager- Service Management- Service Now uplift

🏢
Bluefin Resources
📍 Australia, New South Wales, Australia
📍
Location
Australia, Australia
📅
Posted
June 10, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Key FP&A / Business Partnering role
  • 6 month FTC / Hybrid
  • $160k package

A major Australian Organisation is currently seeking a Senior Manager- Service Management to join their team on a permanent basis for a large ServiceNow uplift.

This is a strategic Service Management technical leadership role.

Responsibilities:

  • Lead the strategic design and delivery of a technology roadmap across a product portfolio 
  • Oversees the quality of service and operational stability across the technology landscape, including IT risk and compliance management,
  • Contribute to ongoing service management strategies and enhancements.
  • Manage Total Cost of Ownership (TCO) for Service Management products and services, ensuring costs remain below industry benchmarks.  
  • Build and maintain strong relationships with stakeholders across multiple time zones to ensure alignment and delivery success
  • Lead and motivate ...