💼 Full-Time Position

Senior Manager-Solutions Delivery (CRM), Grade - AVP

🏢
Ujjivan Small Finance Bank
📍 bengaluru, karnataka, India
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Location
bengaluru, India
📅
Posted
June 13, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description


  • To engage with the user department in providing client onboarding solutions in CRM by documenting accurately and elaborately the requirement and assessing the best suitable approach to deliver the changes/solution within the expected timeline, cost and quality in compliance with the regulatory and internal process.
  • Work with the viewpoint of developing business solutions to acquire customers on the digital platform and creating new business models.
  • Establish processes and mechanisms designed to ensure consistently high service performance.
  • Identify process improvements to make the onboarding process more scalable and reduce the time to value for both customers and the bank.
  • Engage and familiarize with key persons in the Client onboarding team.
  • Calendarize the meeting with the User departments team through formal meetings/emails /informal calls.
  • Assist the User departments t...