Job Description
Responsibilities
- Provide BAU network operations support (monitoring, troubleshooting, incident resolution)
- Manage and maintain network infrastructure (firewalls, switches, wireless, load balancers, VPN)
- Support and deliver network projects and enhancements
- Monitor network performance and ensure availability and reliability
- Perform patching, firmware upgrades, and security configurations
- Handle network-related service requests and escalation
- Work with vendors and partners for issue resolution and implementation
- Maintain network documentation, diagrams, and asset inventory
- Ensure adherence to change management and configuration policies
- Support audit requests and maintain required artefacts
- Update security standards and baseline documents
- Participate in procurement and deployment of net...