Job Description
Job Description
A team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc, running Production and Development environments.
Your Responsibilities Include
- Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures
- Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures
- Perform reports printing and distribution
- Manage IT-related incidents and problems reported via phone call or e-mail from UOB staff
- Maintain Incident Logs for incidents and problems for all software, hardware an...