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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
KEY ACCOUNTABILITIES
- Ensure that request for printing and dispatching Liability letters is done within SLA.
- Responds promptly and directly to customer issues and questions over the email.
- Ensures accuracy of information shared with customer and ensure that there is no unauthorized divulging of confidential information.
- Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Demonstrate compliance to organisations values and ethics at all times to support the establishment of a value drive culture within the bank.
- Recommend process improvements for increased efficiency and cost effectiveness.
- Stay current with the revised and updated policy and procedures on products and Norms; and illustrate the prior to the team
Continuous Improvement
- Contribute to the identificati...