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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
KEY ACCOUNTABILITIES:
Policies Systems Processes & Procedures
- Ensure efficient error free processing of cash management related transactions with strict compliance to policies.
- Maintain strict adherence to the agreed SLAs with other units.
- Minimise operational risks for the bank by ensuring all transactions are processed in-line with the documented standard operating procedures.
- Ensure conformance to internal procedures / policies / guidelines and regulations as applicable.
Continuous Improvement
- Prepare SOPs as per the Audit and RMU requirement for CMU products.
- Institutionalizing best practices establishing service quality standards and improving service deliverables to customers.
Reporting
- Diligent monitoring of identified internal accounts in line with ORMU guidelines.
- Generate periodical reports for effective decision making.