Job Description
Job Role: - Senior Onsite IT Support Engineer
Job Location: -Amsterdam/Hai Phong/Tokyo/Guangzhou/Shanghai/London
Experience: -8-10 Years
Job Roles & Responsibilities: -
- Provide full-scope IMAC (Installs, Moves, Adds, Changes) support for endpoints and peripherals.
- Perform setup, configuration, diagnostics, and troubleshooting for desktops, laptops, mobile devices, and RF equipment.
- Deliver VIP-level support for executive users and handle real-time escalations.
- Maintain and support AV/conference room technologies, resolving urgent issues promptly.
- Manage depot services including device imaging, configuration, inventory tagging, shipping coordination, and asset lifecycle tracking.
- ...