💼 Full-Time Position

Senior Operations Administrator

🏢
0000055801 RBC Shared Services Malaysia Sdn. Bhd.
📍 Putrajaya, Selangor, Malaysia
📍
Location
Putrajaya, Malaysia
📅
Posted
June 07, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

  • Assists clients with client transaction fulfillment.
  • Responds to client inquiries regarding bank products and services via phone or emaill; obtains and analyzes the validity of a customer's requests/complaints.
     
  • Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.
  • Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.
    • Job SkillsActive Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details

    Address:

    PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

    City:

    Putrajaya

    Country:

    Malaysia

    Work hours/week:

    40

    Employment Type:

    Full time

    Platform:

    WEALTH MANAGEMENT

    Job Type:

    Regular...