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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Core Responsibilities
- Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.
- Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third‑party support schedules.
- Provide on‑site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.
- Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.
- Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.
- Prepare high‑level technical reports for various needs including client requests, co...