💼 Full-Time Position

Senior Patient Services Representative

🏢
Corewell Health
📍 Ludington, MI, United States
📍
Location
Ludington, United States
📅
Posted
June 24, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Shift and status
Full time, Monday to Friday, 6:30 a.m. to 7:15 p.m.

Job Summary
Organizes day-to-day clerical function in the delivery of quality health care services through the utilization of standard work. Provides functional guidance to clerical team members.

Essential Functions

+ Oversees development and delivery of functional training to clerical staff using standard work.

+ Responsible for auditing and developing action plans for process improvement.

+ Schedules complex incoming/outgoing referrals, complex surgeries and in-office procedures, tests, including medical record review of incoming referrals.

+ Performs tracking and trending collaborative review/audits within department/practice.

+ Serves as a subject matter expert/resource to the department/practice.

+ Possesses the ability to perform the roles of Patient Services Representative, Associate and Intermediate roles when necessary.

+ ...