Senior Peer Review Systems Associate

JOB PURPOSE As a member of the Global Peer Review Team based in our Delhi and Dehradun offices, you play a vital role in ensuring the efficient operation of peer review systems for Sage journals. This position involves close collaboration with global peer review and research pillar staff to deliver system support and training to internal and external users. You will assist editors and administrators with system training, fulfill administrative requests, and support the configuration of peer review sites under moderate supervision. KEY RESPONSIBILITIES Your responsibilities include, but are not limited to: Develop and maintain expertise in ScholarOne configuration to optimize system performance. Respond to and resolve Sage Track configuration requests from journal editors and Sage staff. Provide clear, accurate instructional and troubleshooting guidance on Sage’s peer review systems to editors, administrators, and internal teams. Conduct web-based training sessions and demos for interna...