Job Description
Hours: Monday to Friday 8:30am – 5:30pm (40 hours)
Job Overview
The Senior Printer Field Service Engineer is responsible for the installation, maintenance, and repair of a wide range of printers at customer sites.
This role involves diagnosing technical issues, delivering high-quality service, and ensuring maximum uptime for client devices.
The position requires a customer‑focused professional with strong technical expertise and the ability to work independently in a field‑based environment.
The successful candidate will be the senior staff member of a small team and capable of mentoring and supporting colleagues.
Key Responsibilities
- Install, configure, and commission printers, multifunction devices (MFDs), and associated software solutions.
- Diagnose and repair hardware and software faults across a range of print devices.
- Perform preventative maintenance to ensure optimal device performa...