Senior Problem Management Specialist

Senior Problem Management SpecialistScotiabankTorontoRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Scotiabank’s Global Technology Services (GTS) - Major Incident Office (MIO) is responsible for handling any significant business and brand impacting incidents globally. We collaborate with business & technology stakeholders along key subject matter experts to mitigate/avoid critical outages. Team is accountable for implementation of industry best practices at enterprise level to bring consistent execution of process.You’ll be responsible for driving the recovery of major incidents, managing business and IT stakeholder’s communication, will work with Subject Matter Experts to identify ongoing risk’s and devise a plan to mitigate those risks. While this is not a shift-based role, you are required to be available 24x7 to handle any major outages during your designated on-call week.• You will join the highly skilled ...