Job Description
A Senior Process Engineer is responsible for analyzing, documenting, improving, and monitoring business and IT processes to enhance operational efficiency, standardisation, compliance, governance, and service delivery. The role focuses on identifying process inefficiencies, risks, bottlenecks, and control weaknesses while supporting automation, optimization, and continuous improvement initiatives across the organization.
They work closely with business units, IT teams, Risk, Audit, Compliance, and Operations stakeholders to ensure processes are effective, measurable, compliant, and aligned with organizational objectives.
Role Responsibilities:
Process Analysis, Documentation and Optimisation
- Conduct in-depth process analysis ensuring that work instructions in the applicable process tool are included.
- Facilitate process mapping workshops and document end-to-end processes as well as the future state (“to-be”).
- Redesign a...